On September 2nd I entered a 3 month prepaid contract with Luna PR. Along with their platinum PR package, I also paid for growth hacking and over $60,000 worth of influencer spend. Luna kept promising ideas while for 2 weeks didn't come up with a single idea or do a single thing except tell me they were coming up with ideas. Their first idea was to do a giveaway. I told them that giveaways only bring people who want free stuff but they assured me their people were different. They weren't. Which resulted in thousands upon thousands of bots and no engagement just as I said.
The rest of the problems lasted the entire month and a half I was with them. The growth hacking team is horrible. Not once during the month and a half did they follow my instructions and they refuse to even provide a report. All they do is sit and talk in your Discord and put a few tweets on engagement farming posts. Absolutely no conversion whatsoever. Up until the last day with them they were still refusing to take input and be more effective. The moderators would regularly let people go many hours without response.
The PR was a nightmare. Not only do they post on sites nobody reads, they failed to get any earned media. Whats worse? The website that they linked to in their PR was the wrong website which caused a scam site to rank higher on Google leading to no conversions. After almost 2 months of this I was done. I posted to their Twitter that they were scammers and Nikita, the owner, said that me doing that was harassment of the employees and she would terminate the contract.
There's two problems with this. Problem 1 is that the contract has no provision for terminating on these grounds particularly not while within one of the 4 revisions it does allow for work. Problem 2 is that Nikita refuses to return any of the money, including the unspent influencer funds. So not only did they not perform, they broke their own contract then stole the money. Theres a reason they have no reviews online. Theres a reason, as the largest artist in BSC, that I am taking time to write this. Don't risk your money getting stolen don't deal with Luna PR.
Jeremy Ryan/NFT Demon
P.S. One thing they are good at. Apologies. I've attached a bunch of those in which they admit the service was not what anyone would expect. Do you really want to do business with a company thats constantly apologizing? But yet they still refuse to refund.
